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Shipping Policy

Overview

At OurBoldmoove, we aim to provide fast, reliable, and affordable shipping to ensure your shopping experience is seamless. This Shipping Policy outlines the terms and conditions related to the delivery of products purchased on our website.

Shipping Locations

We currently ship to locations across India. Unfortunately, we do not offer international shipping at this time.

Shipping Charges

  1. Standard Shipping: Shipping charges are calculated at checkout based on the delivery location and order value.

    • Free shipping may be available for orders above 700 Rs.

    • For orders below this threshold, a flat shipping fee of 40 Rs will apply.

  2. Any applicable shipping charges will be displayed at checkout before you complete your order.

Delivery Timeframes

  1. Processing Time: Orders are typically processed within 1-2 business days after payment confirmation.

    • Delivery Time: Delivery times vary based on the destination:

    • Metro cities: 3-5 business days

    • Non-metro cities and remote areas: 5-7 business days

  2. Please note that delivery times are estimates and may vary due to factors beyond our control (e.g., weather conditions, courier delays).

Order Tracking

Once your order is shipped, you will receive an email or SMS notification with a tracking number and instructions on how to track your package. 

Delivery Partners

We partner with trusted courier services to ensure timely and secure delivery of your orders. Our logistics partners include Bluedart & IndiaPost.

Missed Deliveries

If you are unavailable at the time of delivery:

  1. Our courier partner will attempt delivery up to 3 times.

  2. If the delivery is unsuccessful after multiple attempts, the package will be returned to us. In such cases:

    • You may need to pay additional shipping charges for re-delivery.

Damaged or Lost Packages

  1. If your package arrives damaged:

    • Please refuse delivery if the damage is visible at the time of receipt.

    • Contact us immediately at contact@boldmoove.com or +91-9884791369 with photos of the damaged package.

  2. If your package is lost in transit:

    • Contact us at contact@boldmoove.com or +91-9884791369, and we will work with our courier partner to resolve the issue.

Change of Address

  1. If you need to change your shipping address after placing an order:

    • Contact us immediately at +91-9884791369

  2. Address changes can only be accommodated before the order is dispatched.

Delays

While we strive to deliver all orders within the estimated timeframes, delays may occur due to unforeseen circumstances such as:

  1. Natural disasters

  2. Public holidays

  3. Courier service disruptions

In such cases, we will keep you informed and work to resolve any issues promptly.

Contact Us

For any questions or concerns regarding shipping or delivery, please reach out to us at:

Our customer support team is available from 8am - 8pm on weekdays.

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Thank you for choosing Boldmoove! We appreciate your trust in us and look forward to serving you. Last Updated: March 29, 2025

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